Simple pricing. No surprises.
Pay for conversations, not seats. Start free and scale as your store grows.
The real cost of support
What you're spending now vs. Osie
Doing it yourself
10+ hrs/week
At $50/hr, that's $2,000+/mo in lost time you could spend growing your business.
Hiring a VA
$1,500–$3,500/mo
Plus training time, turnover risk, and limited to business hours.
Osie
From $0/mo
24/7 coverage, instant responses, and scales with your store. No training needed.
Starter
Try Osie risk-free on your store.
- 100 conversations / month
- 1 WooCommerce store
- Chat widget
- Email support
- Basic analytics
Growth
For stores ready to scale their support.
Save ~$1,450/mo vs. a part-time VA
- 1,000 conversations / month
- Unlimited stores
- Chat + email channels
- Priority support
- Advanced analytics
- Custom branding
- Smart escalation rules
Pro
For high-volume stores that need it all.
Save ~$3,350/mo vs. a full-time hire
- 5,000 conversations / month
- Unlimited stores
- All channels (chat, email, SMS)
- Dedicated support
- Full analytics & exports
- Custom branding
- Smart escalation rules
- API access
- Team inbox
Need more conversations? Extra conversations are billed at $0.05 each on Growth and Pro plans.
Trusted by merchants
“We were paying $2,800/mo for a support VA. Osie costs us $49 and handles more tickets, faster.”
Daniel K.
Founder, Peak Gear Co.
“The free tier let me try it with zero risk. By week two I was on the Growth plan — it pays for itself.”
Jessica M.
Owner, Bloom & Bark
Pricing questions
What counts as a conversation?
Can I change plans anytime?
Is there a contract or commitment?
What if I go over my conversation limit?
Do you offer annual billing?
How does Osie compare to hiring someone?
Start free. Upgrade when you're ready.
100 free conversations. No credit card required. See why merchants are switching to AI-powered support.