Every product question. Answered instantly.

Customers who ask product questions are 3x more likely to buy — but only if they get an answer fast. Osie knows your catalog and converts browsers into buyers, 24/7.

Start free — 100 conversations See how setup works

The silent revenue killer

When a shopper has a question and can't get an answer, they don't wait — they leave.

53%

abandon purchase if question goes unanswered

higher conversion when questions are answered

$12

average order value increase with product help

Without Osie

Shopper visits your store at 9pm — you're closed
Wants to know if the bag fits a 15" laptop
Searches product page — info isn't clear enough
Leaves your store. Buys from a competitor instead.
You never even knew they were there.

With Osie

Shopper visits at 9pm — Osie is ready
Asks: "Does this bag fit a 15-inch laptop?"
Osie checks your product data: "Yes! The main compartment fits laptops up to 16 inches."
Shopper adds to cart. Asks about matching accessories.
Osie recommends the matching sleeve. Order total: +$35.

Osie knows your products inside out

Osie syncs with your WooCommerce catalog and can answer questions about anything in your product data.

Sizes & dimensions

"What size should I get?" — answers based on your size charts and product specs.

Materials & ingredients

"Is this vegan?" "Is it waterproof?" — pulls from product descriptions and attributes.

Compatibility

"Does this case fit iPhone 15?" — checks product compatibility data.

Availability & variants

"Do you have this in blue?" — real-time stock levels and variant info.

Comparisons

"What's the difference between Model A and B?" — compares features side by side.

Recommendations

"What goes well with this?" — suggests related and complementary products.

What it looks like in action

Osie Chat — Pre-sale question

I'm looking for running shoes for flat feet. Do you have anything?

Great question! We have two running shoes with extra arch support that work well for flat feet: the TrailRunner Pro ($89) with built-in orthotics, and the CloudStep Ultra ($119) with motion control technology. The TrailRunner Pro is our best seller for flat feet. Would you like more details on either one?

Is the TrailRunner Pro true to size?

The TrailRunner Pro runs slightly narrow. If you have wide feet, we'd suggest ordering a half size up. We also offer free exchanges if the fit isn't perfect! Would you like to add it to your cart?

This customer bought the shoes + a pair of running socks Osie recommended. Total order: $108.

The revenue impact

conversion lift

+$12

avg. order value

24/7

sales assistant

extra headcount

Stop losing sales to unanswered questions

Every question answered is a potential sale saved. Let Osie be your 24/7 product expert.

Start free — no credit card needed